Like many Bay Area businesses, Merch Monster started in a garage. I needed a change from my career in IT project management and decided to revisit my passion for making physical products.
A few years prior I started an online t-shirt company, and worked with many screen printers. There were numerous challenges including non-existent customer service, lack of quality control and unpredictable delivery times.
It made me realize that there was an opportunity to improve the screen printing experience. So I decided to start a screen printing company committed to selling high-quality products with outstanding customer service.
After we moved from my garage into a shared warehouse at 850 High Street, our screen printing business grew rapidly at a rate of 30% month over month! At times it was extremely challenging to keep up with the pace of such a fast growing business.
We quickly outgrew our starter home, and we were printing thousands of t-shirts a day in our tiny 1000 square foot space.